PRIVACY POLICY

This privacy policy sets out the terms of how The Adventures of Austin ( “we”, “us” and “our”) and our related companies will use any information or personal information that you (“you”, “yours”) give to us or we collect from you. Personal information means any information about you from which you could be identified such as your name, address, telephone number or email address. Whenever you provide us with personal information we will use it as per these terms. Whilst this privacy policy will apply to most of our websites, some of our websites may have additional terms not covered by this privacy policy and you should always check a site’s Terms of Use carefully.

1. WHO ARE WE?
This website is run by Karen Hoyle BBM You may contact us via email author@theadventuresofaustin.com

2. HOW DO WE COLLECT INFORMATION FROM YOU AND HOW DO WE USE IT?
We collect your information in different ways. Some information we collect when you give it to us, for example when you give it to us by: Signing-up to a newsletter or email; Entering a competition or a promotion; Ordering book or other products or services from us; Registering on one of our websites; or Completing your profile or adding a comment on one of our online communities. On other occasions it may have been supplied to us by one of our authors, partners or sister companies with your consent. We also may collect information automatically using “cookies” (for more information about cookies and how we use them read our cookie policy). We use the information we have about you in the following ways. To send you newsletters and information about books and authors you have subscribed to or which we think will interest you; To provide you with information on products or services we think might interest you based on your preferences; If you are a member of any of our online communities, to access them and use their various functions; To participate on any of our forum, notice boards or other interactive content; To allow you to enter competitions and contact you about them; To process any orders for good or services you have purchased from us, and to contact you about them; To look at and respond to any messages, complaints or other queries you might send us; and To notify you about any changes to any of our websites, services or products. Where you have given your consent we may pass your information on to carefully selected third parties to provide you with information about goods and services which may be of interest to you. We may also approach you (ourselves or via a third party) to ask you questions to help us improve our websites and the goods and services we offer e.g. by asking you to participate in a survey about topical issues conducted by us or trusted partners or third parties. We will always let you know before you participate in any survey how any information you provide will be used.

Registration Information is the information you submit for example, to create an account, post comments, receive a newsletter, or enter a contest or sweepstakes. Registration Information may include, for example, name, email address, gender, postcode and birthday.

3. USER’S AGED 16 AND UNDER
If you are aged 16 or under please get your parent/guardian’s permission before you provide any personal information to The Adventures of Austin website. We do not permit or encourage users who are 16 or under to provide us with personal information without the appropriate consent.

4. COOKIES
In order to provide you with best experience we can we use “cookies” on some of our websites. Cookies are small text files placed on your computer, they collect standard internet log information and visitor behaviour information which allows us to follow how you are using our websites and customise our services to your needs: e.g. customise content and advertising to your tastes, identify you and maintain your signed-in status to our websites. You can change the settings on your browser to not accept cookies, however some features of our website may not work or may not be accessible to you if do. For more information on how we use cookies read our cookie policy.

5. ONLINE COMMUNITIES
If you are a member of one of our online communities some of your information, such as your user name, may be visible to other people, as will any postings you make on the sites. As such you should always exercise care not to disclose private information when posting information on our websites, in your profile or in communications with other users of our websites. We also do not tolerate spam, unrequested, commercial or harassing correspondence sent to other users of the sites via our website forums or other message boards, and we reserve the right to suspend the membership of any user who sends messages of this kind. You should always keep any password used to access your account or profile secret, and should not share it with anyone else. It is your responsibility to keep your password secure and you should contact us immediately if you think someone else has access to your account. If you are a parent of a child using one of our online communities it is your responsibility to make sure that your child is using the online community responsibly and does not break these Terms of Use.

6. AMENDING YOUR DATA
You can amend or remove the data we hold about you at any time by following these steps: To unsubscribe from a newsletter, click on the unsubscribe link in the email you have received from us. If you would like to find out what information we hold on you or would like us to remove all of your information from our database or have any questions about privacy issues, you can contact us.

7. DISCLOSURE OF INFORMATION TO OTHER PEOPLE
The data that we collect from you may be transferred to, and stored on, servers in a country outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, maintaining our sites, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We may also share your data with third-parties who are providing us with services to help with our business operations and provide the websites to you. Where a lawful request is made to us we also reserve the right to access and disclose your personal information to governments, law enforcement agencies or other parties whose request we reasonably consider to be justified to comply with any law.

8. SECURITY
All data is held in line with the best security practices. Servers are in a secure data centre with appropriate physical security measures including access control, fire management and power backup. Data communications lines are diversely routed through different transit (bandwidth) providers. All unused services and accounts are disabled, account lockout policies are tight, strong passwords are used on all accounts. All servers are promptly patched with the latest security updates. All digital servers use up-to-date antivirus software which is updated multiple times each day.

9. CHANGES TO PRIVACY POLICY
We may from time to time make changes to this privacy policy, for example if there is a change of law or if we are providing new services. These changes will take effect from the date the updated privacy policy is posted onto the website. We recommend that you check this policy from time to time to see if it has changed. If you continue to use our services after our privacy policy changes you will be bound by those changes.

10. BUSINESS TRANSFERS
In the event that The Adventures of Austin is bought by another party or sells or otherwise disposes of part of its business we reserve the right to sell your information as part of this transfer and you agree to such transfer. If such an event does occur we will require that your data is used as per the terms of this privacy policy unless you are otherwise notified. This policy was last updated on 30 October 2015.

TERMS AND CONDITIONS

TERMS OF USE
Your use of this website constitutes acceptance by you of the following Terms of Use:

Copyright and Trademarks

This Site is owned and operated by Karen Hoyle and the information and materials appearing on the Site (“the Content”) are displayed for personal, non-commercial use only. All software used on this Site and all Content included on this Site (including without limitation Site design, text, graphics, audio and video and the selection and arrangement thereof) is the property of Karen Hoyle and suppliers and is protected by international copyright laws.

None of the Content may be downloaded, copied, reproduced, republished, posted, transmitted, stored, sold or distributed without the prior written permission of the copyright holder. This excludes the downloading of one copy of extracts from the Site on any single computer for personal, non-commercial home use only, provided that all copyright and proprietary notices are kept intact. Modification of any of the Content or use of any of the Content for any purpose other than as set out herein (including without limitation on any other website or computer network) is prohibited. Requests to republish any of the Content and to use quotations or extracts from any books published by HarperCollins should be addressed to the Permissions Department at the address set out below.

Links to third party web sites

The Site may include links to third party Internet websites which are controlled and maintained by others. These links are included solely for the convenience of users and do not constitute any endorsement by Karen Hoyle of the sites linked or referred to, nor does Karen Hoyle have any control over the content of any such sites.

Price and availability of titles

Whilst every effort is made to ensure accuracy of prices and availability of the titles featured on this Site, this cannot be guaranteed and price and availability information may change without notice.

Liability disclaimer

The Site is provided by Karen Hoyle in good faith but she does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the Site or the Content or any websites to which the Site is linked, and all warranties and representations are hereby excluded to the extent permitted by law.

The contents of the Site do not constitute advice and should not be relied upon in making, or refraining from making, any decision.

There is no guarantee that the Site will be free of infection by viruses or anything else which may be harmful or destructive.

To the extent permitted by law, Karen Hoyle hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the Content, the Site and/or any website to which the Site is linked, or any action taken (or refrained from being taken) as a result of using any of these.

Changes to these conditions of use

Karen Hoyle reserves the right to add to or change these conditions of use and agrees to ensure that a note of the date and clause number of any such amendments will be included as part of the conditions. Any changes will be posted to this page and it is your responsibility as a user to ensure that you are aware of any such changes from time to time. Changes will become effective 24 hours after first posting and you will be deemed to have accepted any change if you continue to access the Site after that time.

User information

The Adventures of Austin and Karen Hoyle collects information on what pages are accessed or visited by consumers, as well as information volunteered by the consumer, such as survey information and/or site registrations. The company uses this information for internal review, in order to improve the content of the Site and to notify consumers about updates to the Site.

The Adventures of Austin guarantees that if you supply your postal address on-line you will only be sent the information for which you provided your address but if you do not wish to receive e-mail from The Adventures of Austin in the future, or if you wish to be removed from mailing lists, please let us know by sending an e-mail to author@adventuresofaustin.com

DISCLAIMER

Information contained on UK websites operated by Karen Hoyle is provided in good faith, but Karen Hoyle makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, the content, materials or products included on this website. Except to the extent as provided by applicable law, Karen Hoyle disclaims all responsibility as to the information, content, materials or products arising from the use of this site, whether direct, indirect, consequential or otherwise.

Copyright

The Content and any software on this website may be used as a shopping and reference resource or for the purposes of private, non-commercial viewing the web pages only. None of the Content may be downloaded, distributed, reproduced, copied, modified, republished, posted, transmitted, stored or sold without the express, prior written permission of HarperCollins. Any permitted uses of specified Content expressly stated by Karen Hoyle on the website, including the downloading, reproduction, copying, modification, distribution, republication, display or performance of such specified Content is only permissible for personal, non-commercial use, provided that all copyright and proprietary notices are kept intact.

Permissions

Requests to republish any of this website’s content and to use quotations or extracts from any books published by Karen Hoyle should be addressed to author@theadventuresofaustin.com

Trade Marks

THE ADVENTURES OF AUSTIN THE CORNISH MINER, THE RESCUE OF THE DWEEBLE STONE, THE ADVENTURES OF AUSTIN are registered trade marks or trade marks of KAREN HOYLE BBM, and no users of this site are permitted to copy or reproduce these trade marks, or allow anyone else to do so for any reason, without the prior written consent of KAREN HOYLE.

Indemnification

By using this website, you agree to indemnify Karen Hoyle and our agents, and any third party contributors to this website, against any loss, damages or expenses Karen Hoyle incurs arising out of any materials submitted by you and/or resulting from, or alleged to result from, your use of the content (including software), or the interactive areas in a manner that breaches or is alleged to breach the terms of use of this website.

Applicable Law

This website, including the content and information contained herein, shall be governed by the laws of England and the courts of England shall be the place of jurisdiction. As such, the laws of England shall govern the disclaimer, legal notices, terms and conditions and order form.

Copyright: © Karen M Hoyle 2015